Job Description

Job Description


Is responsible for providing a safe and secure environment for guests and hotel staff, for communicating shift activity to management, and for conducting oneself in a professional, friendly and attentive manner during all external and internal guest encounters.


Essential Functions and Responsibilities of the job include but are not limited to:

• Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
• Must be thoroughly familiar with the property.
• Knowledgeable of the hotel's emergency procedures and responsibilities, which are to be fulfilled in such emergencies.
• Responsible for walking the property and reporting findings to management on security report.
• Must be constantly alert for conditions that could cause fires or other safety hazards and takes appropriate corrective action.
• Ensures all areas and doors are secured at designated times.
• Conducts self in a friendly and attentive manner during all guest encounters.
• Use the appropriate phrases and greetings when interacting with guests.
• Accommodates needs and guest requests in a timely and efficient manner.
• Handles self in a professional manner at all times.
• Assists management with Company Safety Program.
• Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
• Assists and monitors staff needs during shift.

Qualifications

Knowledge/Education/Experience:

• High School diploma or equivalent preferred.
• Experience in a hotel or a related field preferred.
• Guard Card preferred

Physical Requirements:

• Ability to stand during long periods of time
• Heavy work - Exerting up to 25 pounds of force occasionally, frequently or constantly while lifting, carrying, pushing, pulling and otherwise moving objects.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements:

• Ability to convey information and ideas clearly.
• Must maintain composure under pressure

Job Tags

Shift work

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