Live Chat Representative Job at TEC Accutite, United States

eUYycnQvYzJIeFliUU1VVy9pdHF2NDNhbHc9PQ==
  • TEC Accutite
  • United States

Job Description

Live Chat Representative

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.

We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
  • Engage with customers in real-time through live chat to provide support and assistance
  • Resolve customer queries, complaints, and issues in a timely and professional manner
  • Identify and escalate complex issues to the appropriate team or department
  • Maintain accurate records of customer interactions and transactions
  • Provide feedback and suggestions for improving the customer experience
Qualifications:
  • High school diploma or equivalent
  • Previous experience in customer service or a similar role
  • Excellent communication skills, both written and verbal
  • Ability to multitask and work under pressure
  • Proficiency in typing and using live chat software
Skills:
  • Strong problem-solving skills
  • Empathy and patience when dealing with customers
  • Ability to work independently and as part of a team
  • Attention to detail and accuracy
  • Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work

Similar Jobs

Insight Global

Customer Service Representative Job at Insight Global

A leading staffing agency is looking for a Sr. Client Service Specialist to operate at a warehouse location in McCook, IL. This role will act as the key liaison between the client and the operations team, ensuring prompt resolution of issues and maintaining shipment accuracy...

Harry Buffalo

PROMOTER Job at Harry Buffalo

 ...Outgoing Promoter Role We are looking for outgoing, well-connected individuals to drive ticket sales, table bookings, and event awareness. This role is ideal for someone with a strong social network, experience in nightlife, hospitality, or sales, and a passion for... 

lululemon

Store Manager Job at lululemon

 ...Description & RequirementsWho We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support... 

Sevita

Direct Support Staff Job at Sevita

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youll...

Strategic Staffing Solutions

Senior Information Technology Project Manager Job at Strategic Staffing Solutions

 ...Job Description Senior IT Project Manager \n Location: Tampa, FL Midtown \n Work...  ...Senior IT Project Manager to lead multiple technology projects from initiation through...  ...communicate project status, technical information, and delivery risks to audiences with...