Fraud Operations Associate Job at Aidoos, United States

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  • Aidoos
  • United States

Job Description

Fraud Operations Associate

Join our dynamic team as a Fraud Operations Associate, where you will play a crucial role in maintaining the integrity of our e-commerce operations. This fully remote position involves daily fraud screening, managing fulfillment and shipping issues, and collaborating with various teams to ensure a seamless customer experience.

Key Responsibilities:

  • Perform daily fraud screening on orders and flag for verification.
  • Manage e-commerce, fraud, payment gateway, and 3PL systems.
  • Handle fulfillment and shipping issues in collaboration with vendors.
  • Triage new projects and escalate issues to the development team.
  • Ensure timely order fulfillment and tracking updates.

Required Skills & Qualifications:

  • Bachelor's degree or 2-5 years of operations experience in e-commerce.
  • Strong understanding of e-commerce business models.
  • Detail-oriented with excellent organizational skills.
  • Ability to manage multiple projects and adapt to changes.
  • Experience with e-commerce tools like Magento and Kount is a plus.

Job Tags

Remote work

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