Job Description

Job Title

Duties and Responsibilities include:

• Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators.
• Maximizing assets and mitigating cancellations is the primary goal.
• Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments.
• Adherence to all company and regulatory requirements.
• Work with maintenance to ensure all inspections and repairs are fulfilled appropriately.
• Excellent Customer Service is an essential requirement for this position.
• Mitigates cancellations while observing company and regulatory requirements.
• Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule.
• Provides excellent customer service.

Minimum Qualifications:

• 2-year technical degree or Associate degree or college degree in job-related field.
• Minimum of 1 to 2 years of relevant experience.
• Knowledge of planning and scheduling methodologies and systems.
• Well-developed communication and interpersonal skills.
• Well-developed analytical, conceptual skills, along with great situational awareness.
• Able to confidently uphold policies and provide appropriate pushback when needed.
• Computer literate with knowledge in MS Office (Word, Excel and PowerPoint).
• Previous experience of working within a customer service focused environment.
• Strong team player with a collaborative mindset and ability to work effectively across teams.
• Willingness to learn
• Fluency in English

Preferred Qualifications:

• Knowledge of commercial aviation and flight training concepts and principles.
• Experience with Point-of-Sale (POS) systems and completing transactions.
• Experience working in an aviation planning, scheduling or related operational environment

Physical Activity Summary

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time.
• Occasionally ascends or descends ladders, stairs, scaffolding, ramps, and poles.
• Occasionally moves in different positions in tight or confined spaces.
• Constantly remains in a stationary position, standing or sitting.
• Occasionally moves about to accomplish tasks or travel.
• Occasionally adjusts or moves objects up to 20 pounds.
• Constantly performs repeating motions involving wrists, hands, and fingers.

E-Verify

• As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

Job Tags

Similar Jobs